CLASSES:

– 1 class per day is included in memberships. If you want to take and additional class you will receive 50% off a single class.

STANDBY:

– You must reach out to us via email or phone call before your originally scheduled class to run standby. You will be added to class as a standby spot. If there is still space in class at start time you will be assigned a spot. If you reschedule your reservation on your own there will be late cancellation fee. Failure to show up for your standby class will result in a no show fee.

FREEZE:

– Memberships can be frozen for a minimum of 1 month and a maximum of 3 months once per year.

CANCELLATIONS:

– If you need to cancel your membership, reach out to us via email at least 1 week before your billing cycle renews.

EARLY TERMINATIONS:

– If you cancel your membership before your contract is over there will be a $50 termination fee.

EARLY CANCELLATION:

– 12 hours or more before class time. Log into your FORM50 account and select ‘cancel reservation’ with no penalty.

LATE CANCELLATION:

– Less than 12 hours before class time will result in loss of class credit.

– Unlimited members will receive $25 fee.

– Members are allowed 1 Free Late Cancellation per month. No shows are not included.

NO-SHOW, NO CANCELLATION

– 4x/8x per month Members: Lose class credit and receive a $25 fee.

– Unlimited Members:

      – Miami: $35

      – Astoria: $40

      – Williamsburg: $42

GUEST CANCELLATIONS:

– You are responsible for your guest’s reservation.

– Late cancellation: Lose guest pass.

– No-shows: Lose credit & $25 fee. Unlimited Members charged a no-show fee.

 

Only medical conditions with a doctor’s note will be excused from our cancellation policy.

–  We ask that you refrain from chatting loudly in class.

– No phones during class. If you need to text or call please leave the studio area.

– Dogs and children will not be permitted to wait in the lobby while you take class.

– We do not allow the following items in the studio: Bikes, skateboards, scooters, or strollers. If it does not fit in a locker or cubby it will not be permitted.

Any questions? Call 305-413-9193 or email us at [email protected].

– Returning clients get a 5-minute grace period past class start time. After that it will be considered a no show.

– New clients must show up to class at least 10 minutes early. If you are late you will not be allowed into class. Once the door locks there will be no entry.

Grippy socks can be purchased in studio or you can bring your own. We reserve the right to turn down grippy socks that are not FORM50 standard of grip. If you refuse to wear grippy socks you will not be permitted to take class.

You may join one waitlist spot for class per day. When you sign up on the waitlist it is like signing up for class with the intention that you can make it. You can get off the waitlist up to 1 hour before class time. If you can no longer make it you must remove yourself from the waitlist before you make it into class. If you late cancel after you get off the waitlist there will be a penalty.

EARLY CANCELLATION:

– 12 hours or more before class time. Log into your FORM50 account and select ‘cancel reservation’ with no penalty.

LATE CANCELLATION:

– Less than 12 hours before class time will result in loss of class credit.

NO-SHOW, NO CANCELLATION

– Lose class credit and receive a $25 fee.

GUEST CANCELLATIONS:

– You are responsible for your guest’s reservation.

– Late cancellation: Lose credit.

– No-shows: Lose credit & $25 fee.

Only medical conditions with a doctor’s note will be excused from our cancellation policy.

– Package extensions are $5 PER WEEK, PER CLASS from expiration date.

– You must request an extension before your package expires.

– All expiration dates are listed in the description at the time of purchase.

Only medical conditions with a doctor’s note or pregnancy will be excused from our expiration policy.

You can freeze your membership for a minimum of 1 month and a maximum of 3 months once per year free of charge. 

Reach out to us 1 week in advance before your billing cycle via email at [email protected]. Please send us your freeze start date and end date in your email.